Performing arts centers (PACs) have long tracked performance indicators and many have engaged in formal benchmarking for over a decade.  Still, until now, the sector has yet to formally address the need for a rigorous, singular source of performance measures and definitions.  This manual represents a first effort toward that goal and contains the work and thought of professionals throughout the PAC sector. Performance reporting is crucial to communicating the role and relevancy of Performing

AMS President Steven A. Wolff contributed a chapter entitled “The Evolution of the Performing Arts Center: What Does Success Look Like?” to the 2017 Routledge book, Performing Arts Center Management.

In an article for Arts Centre Melbourne’s magazine, Encore, AMS Principal Steven A. Wolff details the evolution of “public value” among a particularly complex group of arts organizations: performing arts centers.   Modern performing arts centers like Arts Centre Melbourne which officially opened in 1984 were relatively new concepts that dated back only to the 1960s. But now, they have become highly sophisticated businesses run by expert professional staff and guided by deeply engaged boards.